How do I cancel an order on livsstil.in ?
If, due to any unfortunate reason, you have to cancel an order, please do so within 24 hours of placing the order, Simply email us at ‘firstname.lastname@example.org’. Mention your order number, date of order in it. The subject line of your email must be “Cancel Order Number……”
In case if you would like to cancel the order after it dispatched, just refused to accept the order from courier Man and inform us via email.
Products are eligible for return if they are received in a damaged or defective condition. Costumers are requested to inform us through email (email@example.com) within 3 working days of receiving the package. Attach damaged product picture with it also.
You can also inform us via live chat available on our website. We ensure that a brand new replacement is shipped to you at no additional cost. Please make sure that the original product tag and packing is intact when reverse pick up is made.
If you notice the product packaging is damaged and you are suspicious that the product is tampered and may be in the bad condition inside before you open the packet, please refuse to accept the package and return the package to the delivery person.
If you are not satisfied with the quality of the product and you find the product is not in size, design, and weight as shown in the picture and in review video.
Just ship the product back to us in a safe condition within 7 working days from the day of delivery. After 7 days we will not entertain a return. Once we receive the product back in our office, we would issue store credits for the same value of the product. Please note, this case is only applicable in case the product is unused.
The refund policy is applicable if we do not have a replacement of the damaged product in our stock. In case of prepaid (Online Payment) orders, the refund will be made back to the same bank account used to pay for the order. In case of COD orders, customers’ bank account details would be required and the refund would be credited within 7-10 working days from the date of cancellation of the order. refunds can also be initiated via PayTm also.